B elow are some additional BLOC features that we hope will make your stay more comfortable. If there’s anything you need that we haven’t included, feel free to contact us on +44 (0)121 212 1223 - our reception team are always happy to help. If you’d prefer, there is a phone situated next to the lift on every floor - just pick it up and it automatically calls down to us - we are here 24 hours a day to assist you with any requests. Thank you for staying with us at BLOC and we hope your visit is enjoyable and comfortable. // BLOC Birmingham is a smoke-free hotel and smoking is prohibited in all rooms and public areas. Anyone found to be smoking in any BLOC Hotel room will be charged £250 to cover the cost of specialist cleaning and loss of reve- nue. // Travel adapters are available from Re- ception - to avoid a charge, all items must be returned on check-out. // Shaving and dental kits are available to purchase. // A continental breakfast bag is available to purchase from Reception. Orders must be received by 21:00 the night before it is required. Orders for Sat and Sun must be received by 21:00 on Fri- day. // You can order a taxi, or pick up a local map from Reception. // Our 24-hour ironing room is located near the lift on the ground floor. Contact Reception to arrange for an iron/ironing board in your Apartment BLOC room. // Should you require extra hangers please let us know and we can arrange for these to be delivered to your room. // For security, our doors lock at 11pm - you can gain entry by swiping your key card on the card reader to the left of the main doors. // Parking is available at a discounted rate of £7.50 per 24 hours at the local NCP Car Park, which is just around the corner from BLOC (see the map on page 12 of this guide). Park your car, taking a ticket from the barrier. Produce the ticket at BLOC reception to receive a follow-on voucher and benefit from BLOC’s dis- counted rate on departure.