BLOC Hotel Gatwick is offering a full refund, with no penalties, to any of our guests affected by WOW air ceasing operation.

Icelandic budget carrier WOW air has ceased operations and cancelled its flights, leaving passengers stranded around the world.

Our sympathies are with the thousands of staff and holidaymakers affected.

Rob Morgan, Managing Director of BLOC Hotels, said: “Nothing can make up for ruined holiday plans. We feel the pain of those who have been left in limbo by the collapse of WOW air.

“People are facing weeks, or even months, of uncertainty, wondering whether they will see their money again.

“We don’t want them to worry about bookings made with BLOC. That is why we have moved to offer a full refund to all of our guests who have been affected.”

Guests wishing to claim a full refund for their BLOC Hotel stay, with no penalties, should email [email protected] 

Send us proof of your WOW air flight and the associated, upcoming BLOC Hotel booking and we’ll do the rest.

BLOC Hotel is at the heart of Gatwick’s South Terminal and is proud to be a firm favourite with travellers using the airport.