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Privacy Policy

This privacy policy sets out how bloc hotels uses and protects any information that you give bloc hotels when you use this website.

Bloc hotels are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bloc hotels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.02.11.

WHAT WE COLLECT

You are in control of what information we collect about you. However, if you choose not to share your information some areas of the website may not be accessible or useable. We may ask you for information about yourself when you purchase accommodation, when you enter competitions or register for promotions or when you request brochures or other information. We may also invite you to complete surveys or provide us with feedback.

For example when making a reservation, we may collect the following information:

  • Name
  • Contact information including email address
  • Credit card number and 3 digit security number (this information will not be retained)
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

Your email address will be used to send out email confirmation of your reservation. You will also be notifyed via email of any special offers/promotions and newsletters.

Should you want to opt out of marketing emails at any time please email bloc Hotels info@blochotels.com with the word 'CANCEL' in the subject line at anytime.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

CHILDREN'S PRIVACY

This website is not intended for children and we do not knowingly collect any personal data from children under 18 years of age. bloc Hotels do encourage parents and guardians to take an active role in their children's online activities and interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

AUTOMATIC COLLECTION OF INFORMATION

We use cookies to store personal data or we link information stored in cookies with personal data about specific individuals. We do so for the following purposes:

MARKETING

We automatically log personal data by means such as programming or we link information automatically logged by such means with personal data about specific individuals.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@blochotels.com with the word 'CANCEL'in the subject line.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to bloc hotel Birmingham, Caroline Street, Birmingham. B3 1UD

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.