Unlock and customise your room with your smartphone.
Smart Room Control.
Avoid the queues at reception and head straight to your room with Smart Room Control.
It's quick, easy to use and secure. Plus, you don't need to download any app!
On the day of arrival, we'll send you an email to check in and access your allocated room number and secure digital key. You'll then be able to customise the temperature, adjust the lights and blinds, and even channel hop on the TV from the palm of your hand.
Watch the 60" video below to see it in action.
Frequently asked Smart Room Control questions.
How do I get Smart Room Control?
Smart Room Control is available to all guests. You will receive an email the morning of your arrival with how to get access.
Why don't I need to download an app to access Smart Room Control?
Smart Room Control is a web app, which means it works a bit like a website and uses your device's web browser like Chrome or Safari.
This means Smart Room Control works across all different types of devices, old and new. All you need is an internet connection and we've got free superfast WiFi available throughout all our hotels.
Can I still get a physical room key?
Yes, of course. Simply visit reception in the traditional way and they'll provide you with a physical keycard.
How secure is Smart Room Control?
Very! Guest security and comfort are our number one priorities.
Access to Smart Room Control is fully encrypted and tokenised. Only you can control your assigned room for the duration of your stay, with all permissions revoked at check-out.